SHIPPING & RETURNS

Shipping Policy

Vinti Couture offers $2.99 flat rate shipping on all domestic orders (including US Virgin Islands). Orders are shipped within 4 business days excluding wkends & holidays.  A tracking number will be provided after your order has been shipped.

 

If you require your order be processed sooner, please email us at CustomerService@VintiCouture.com &/or VintiGurl@Gmail.com.

International Shipping: $24.99 Flat Rate Shipping ($16.99 to Canada). Tracking information is provided and orders are received within 10-12 business days

Return & Exchange Policy

Vinti Couture takes GREAT pride in our reputation for quality and excellent value, therefore No Sale is final. If for any reason you are dissatisfied with a purchase, we'll assist you with either an exchange, store credit or prompt refund.


All returns should be requested within 3 days of package receipt date. Please use packing pads if possible or small packing method.
Most importantly, please include a COPY OF RETURN ORDER INVOICE with indication of the items returning and the REASON FOR THE RETURN.

Steps to Return/Exchange/Store Credit:

1, Click on the "Contact" page or email us at CustomerService@VintiCouture.com

2. State your reason for return. Be sure to state whether you'd like a full refund, replacement or store credit. 

  • Refunds- You will receive an email notification to confirm that your refund has been processed. Please allow 3- 5 business days after refund is processed depending on your bank.

  • Replacements- subject to availability

  • Store Credit- After your store credit has been processed you will receive an email notification with your credit information

3. Click "Send".

4. After submitting request, Vinti Couture will contact you regarding your request. At that time a return address will be provided. 

* Please allow us 2 to 3 business days upon returned receipt to process your return and/or exchange.

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